Privacy Policy

# Privacy Policy

## Who We Are

Our website address is:

Home

GIZZI APP is an operational management platform used by authorised staff, engineers, and administrators of Gizzi Electrical to manage jobs, enquiries, schedules, operational workflows, engineer activity, and customer records.

## Information We Collect

We may collect and store:

– Name
– Email address
– Telephone number
– Address information
– Job and enquiry information
– Uploaded images and job photos
– Engineer activity records
– Vehicle and mileage information
– Push notification subscription identifiers
– Device/browser information
– Login and authentication information

This information is collected when users:
– submit enquiries
– create accounts
– log in
– upload files or images
– use operational features within the app or website

## Push Notifications

GIZZI APP uses push notifications to provide operational updates such as:
– new jobs
– reminders
– engineer check-ins/check-outs
– holiday requests
– to-do notifications
– operational alerts

Push notification services may use device identifiers and subscription IDs to deliver notifications securely.

Users may disable notifications at any time through their device or browser settings.

## Offline Functionality

Some areas of GIZZI APP may temporarily store operational data locally on your device to support offline access and synchronisation.

This data is securely synchronised with our systems once an internet connection becomes available.

## Cookies

Our website may use cookies and similar technologies to:
– maintain login sessions
– remember preferences
– improve user experience
– support operational functionality

You can control cookies through your browser settings.

## Media Uploads

If you upload images or files to the platform, you should avoid uploading files containing embedded location metadata (EXIF GPS) where sensitive.

Uploaded files may be accessible to authorised administrators and operational staff.

## Who We Share Data With

We do not sell personal data.

We may share limited operational data with trusted third-party services used to operate GIZZI APP, including:
– hosting providers
– push notification providers
– spam/security services
– email delivery providers

These providers only process data necessary to perform their services.

## Data Retention

We retain operational and account data for as long as necessary to:
– provide services
– maintain operational records
– comply with legal obligations
– improve system reliability and security

Users may request deletion of personal information where legally permitted.

## Your Rights

You may request:
– access to your data
– correction of inaccurate data
– deletion of personal data
– export of personal information we hold

Requests can be made by contacting us through our website.

## Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, misuse, or disclosure.

## Contact

For privacy-related enquiries, please contact:

Home

Contact our team

We’re always happy to help, so if you’re in doubt send us a message and a friendly member of our team will be in touch with you soon!